1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, and any other information you voluntarily provide when you contact us, request a quote, or book services.
• Service Location Data: Address or location details you provide so we can deliver on-site pest control services.
• Transactional Data: Information about purchases, invoices, or other transactions you conduct with us.
• Usage Data: Details of how you use our Site, including IP address, browser type, operating system, pages visited, referral source, and timestamps.

2. How We Use Your Information

We use the collected information to:

• Provide and manage pest control services you request.
• Schedule appointments, send confirmations and service reminders.
• Respond to inquiries, support requests and customer service issues.
• Process payments and manage billing.
• Improve and personalize our website, services, and communications.
• Send promotional messages or offers when you have opted in.

3. Sharing of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share information with third-party vendors who perform functions on our behalf (for example payment processors, scheduling platforms, or email providers). These vendors are contractually required to protect your data and use it only for the purposes for which it was shared.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to respond to lawful requests by public authorities.
• Business Transfers: If Ambica Tours & travels is involved in a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction (we will notify affected users where required by law).

4. Tracking Tools

We use various tools to collect and analyze data about your interactions with our Site:

• Google Analytics: We use Google Analytics to understand site traffic and user behavior. Google may collect details such as IP address, device and browser information, and pages visited.
• Other Analytics & Tools: We may use other analytics services and tracking technologies to improve the Site and our services (e.g., session analytics, cookie-based tracking). These tools help us optimize your experience and troubleshoot issues.

5. Cookies and Tracking Technologies

We and our third-party service providers use cookies and similar technologies to remember your preferences, analyze usage, and deliver site functionality. You can control cookies through your browser settings; disabling cookies may limit certain features of the Site.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information (subject to applicable law):

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Objection: Object to certain types of processing, including direct marketing, where applicable.

To exercise these rights, please contact us using the details below. We may require verification of your identity before responding to such requests.

8. Third-Party Links

Our Site may contain links to third-party websites (for example payment gateways or partner sites). We are not responsible for the privacy practices of those external sites. Please review the privacy policies of any third-party site you visit.

9. Data Retention & International Transfers

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Information may be processed and stored in India or other countries where our service providers operate; when transferring data internationally we take steps to ensure appropriate safeguards are in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. When we make material changes we will post the revised policy on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Call us: +91-9825007873
Mail us: info@ambicatours.in